The Mercedes-Benz GLA Mk1, produced from 2013 to 2020, marked Mercedes’ entry into the compact premium crossover market. Built on the A-Class platform, it combined stylish SUV looks with hatchback practicality, appealing to buyers seeking luxury without the bulk of larger SUVs. This model year range offers a mix of petrol and diesel engines, front-wheel and all-wheel-drive options, and various trim levels, making it a versatile choice on the used market today.
Design and Build Quality
The GLA’s exterior design features a bold, athletic stance with a high beltline and chunky cladding, giving it a more rugged appearance than its A-Class sibling. Inside, the cabin boasts high-quality materials, supportive seats, and a premium feel typical of Mercedes. Build quality is a strong point, with owners praising the solid construction that holds up well over time. However, some note the interior feels dated compared to newer rivals, especially in base models.
Practicality is decent for a compact crossover. Rear legroom accommodates adults comfortably on shorter trips, and the boot offers 421 litres of space, expandable to 1,235 litres with seats folded. Visibility can be an issue due to thick pillars, particularly rearward, which some drivers find challenging without aids like cameras.
Engine Options and Performance
The GLA Mk1 lineup includes efficient turbocharged engines. Petrol variants range from the 1.6-litre in the GLA 200 (156hp) to the potent 2.0-litre in the GLA 250 (211hp) and AMG GLA 45 (381hp). Diesels, like the 2.1-litre in the GLA 200d and 220d, deliver strong torque for effortless cruising, with official economy figures up to 56mpg.
| Engine | Power | 0-62mph | Economy (mpg) |
|---|---|---|---|
| GLA 200 Petrol | 156hp | 8.1s | 47 |
| GLA 250 Petrol 4Matic | 211hp | 6.6s | 41 |
| GLA 220d | 170hp | 8.3s | 56 |
| AMG GLA 45 | 381hp | 4.4s | 34 |
Performance is lively across the board, with the 4Matic all-wheel-drive system enhancing grip in wet conditions. The seven-speed dual-clutch automatic is smooth for relaxed driving but can feel jerky in traffic, while manuals are precise but less common. Owners appreciate the engines’ refinement on motorways, though turbo lag is noticeable in smaller units below 2,000rpm.
Driving Experience
Behind the wheel, the GLA feels agile and car-like, with sharp steering and composed handling that belies its crossover height. It’s engaging on twisty roads, though the ride is firm, transmitting bumps harshly over poor surfaces. Noise insulation is adequate but not class-leading; wind and tyre roar intrude at speed, partly due to run-flat tyres.
For urban use, the compact dimensions and light controls make parking easy, aided by optional parking sensors. Long-distance comfort is good, with supportive seats preventing fatigue. The optional adaptive dampers improve ride compliance on higher trims.
Trims and Equipment Levels
- SE: Entry-level with sat-nav, cruise control, climate control, and 17-inch alloys. Basic but well-specced.
- Sport: Adds sportier styling, 18-inch wheels, and Artico leather.
- AMG Line: Popular choice with bodykit, larger brakes, and premium interior touches.
- Special Editions: WhiteArt and Urban models from 2017-2018 offer unique styling and extra kit.
- AMG GLA 45: High-performance variant with adaptive suspension and aggressive aero.
Even base models feel premium, but options like the panoramic roof and driver assists can inflate prices. Check for full service history, as dealer-fitted extras enhance resale value.
Reliability and Common Issues
Mercedes has improved reliability post-2000s, ranking mid-pack in surveys like Driver Power (13th out of 29 brands in 2021). The GLA itself wasn’t surveyed separately, but related A-Class models scored averagely, with 11% reporting faults in the first year. Owners rate build quality highly, though engines and gearboxes draw mixed feedback.
Common problems include:
- Oil leaks from engine seals (addressed in 2015 recall).
- Airbag and fuel system issues (multiple recalls 2015-2016).
- Dual-clutch gearbox hesitations or failures in automatics.
- Rattling from rear seat wiring connectors.
- Key fob battery drain in keyless models.
High-mileage examples may need transmission fluid changes around 70,000 miles, costing upwards of $1,000. Powertrain failures have been reported post-warranty, emphasizing extended coverage. Overall, with maintenance, the GLA proves durable.
Owner Experiences
Feedback from owners is generally positive. Edmunds users highlight comfort, handling, and tech, with 76% giving five stars for 2020 models. One owner noted zero oil use after initial miles and strong AC performance. Another praised 90,000 miles of sporty driving but warned of costly upkeep like transmission service.
Blind spots are a frequent complaint, mitigated by cameras. Kelley Blue Book aligns with high satisfaction. Compared to rivals, Mercedes trails Lexus in dependability but beats Audi/BMW in some owner polls.
Running Costs and Ownership
Expect insurance groups 20-45, with AMG models highest. Fuel economy shines in diesels for company car drivers. Servicing at Mercedes dealers is pricey; independents save money post-warranty. Tyres and brakes wear predictably, but run-flats are expensive to replace.
Residual values hold well due to premium appeal, aiding PCP deals. Road tax is low for post-2017 models under 150g/km CO2.
Buying Advice
Aim for 2015+ facelifted models with the updated front end and better infotainment. Prioritise full Mercedes service history and recall checks via the VIN. Test automatics for smooth shifts and inspect for leaks. Budget £10,000-£25,000 depending on spec and mileage. Avoid neglected high-mileage diesels prone to DPF issues.
Alternatives include Audi Q3 (more practical), BMW X1 (better dynamics), or Volvo XC40 (superior safety).
Frequently Asked Questions (FAQs)
Is the Mercedes GLA Mk1 reliable?
It’s average for a premium car, with strong build quality but potential gearbox and recall-related issues. Regular servicing is key.
What’s the best engine for a used GLA?
The GLA 220d offers the best balance of performance and economy.
How practical is the boot?
421 litres is competitive, with a low load lip.
Are there many recalls?
Seven recalls cover oil, airbags, engines, and gearboxes—verify completion.
What’s the ride like?
Firm but composed; optional dampers help.
Conclusion
The Mk1 GLA delivers premium style, decent space, and enjoyable driving, ideal for those prioritising badge appeal over outright practicality. With caveats on costs and maintenance, well-chosen examples provide years of satisfaction.
References
- Used Mercedes GLA (Mk1, 2013-2020) review – What do owners think? — Auto Express. 2022-01-19. https://www.autoexpress.co.uk/mercedes/gla/86214/used-mercedes-gla-mk1-2013-2020-review-reliability-owner-reviews
- Used Mercedes GLA (Mk1, 2013-2020) review — Auto Express. 2022-01-18. https://www.autoexpress.co.uk/mercedes/gla/100379/used-mercedes-gla-mk1-2013-2020-review
- Used 2020 Mercedes-Benz GLA-Class Consumer Reviews — Edmunds. N/A. https://www.edmunds.com/mercedes-benz/gla-class/2020/consumer-reviews/
- Mercedes-Benz GLA (2020 on) – Owners’ Reviews — Honest John. N/A. https://www.honestjohn.co.uk/owner-reviews/mercedes-benz/gla-2020/?review=8495
- Used Mercedes GLA buying guide: 2013-present (Mk1) — Carbuyer. N/A. https://www.carbuyer.co.uk/tips-and-advice/162008/used-mercedes-gla-buying-guide-2013-present-mk1
- Mercedes-Benz GLA – Consumer Reports — Consumer Reports. N/A. https://www.consumerreports.org/cars/mercedes-benz/gla/
- 2020 Mercedes-Benz GLA Consumer Reviews — Kelley Blue Book. N/A. https://www.kbb.com/mercedes-benz/gla/2020/consumer-reviews/

