The first-generation Mercedes-Benz GLA, produced from 2013 to 2020, marked Mercedes’ entry into the compact premium SUV market. Built on the same platform as the A-Class hatchback, it offered a blend of stylish design, efficient engines, and upscale interiors that appealed to urban drivers seeking luxury without the bulk of larger SUVs. However, while it boasted impressive build quality and driving dynamics, potential buyers should be aware of recurring mechanical issues and safety recalls that could impact long-term ownership costs.
Overview of the First-Gen GLA
Launched in 2013, the GLA (codenamed H247 internally for later variants, but Mk1 spans 2013-2020) came in various trims including Sport, AMG Line, and high-performance GLA 45 AMG models. Engine options ranged from frugal 1.6-liter diesel and petrol units to powerful 2.0-liter turbocharged variants, many paired with a smooth seven-speed dual-clutch automatic transmission. Its raised ride height provided better visibility and versatility compared to the A-Class, while retaining agile handling suitable for city streets and highways.
Interior highlights included high-quality materials like soft-touch plastics and leatherette upholstery on higher trims, a user-friendly infotainment system with COMAND navigation, and features such as heated seats and panoramic sunroofs. Fuel economy was competitive, with diesel models achieving up to 50 mpg on combined cycles, making it attractive for company car drivers due to low Benefit-in-Kind tax ratings.
Performance and Driving Experience
Entry-level GLA 180 and 200 petrol engines delivered adequate pep for daily commutes, with 0-62mph times around 9 seconds. Diesel counterparts like the GLA 200d offered stronger low-end torque for effortless overtaking. The stand-out GLA 250 featured a 208bhp turbo petrol engine, hitting 62mph in 6.6 seconds, while the fire-breathing GLA 45 AMG packed 375bhp for supercar-like acceleration under 5 seconds.
Mercedes tuned the GLA’s suspension for a firm yet composed ride, excelling on twisty B-roads. Four-wheel-drive 4MATIC models enhanced traction in wet conditions. However, the limited rear legroom and 421-litre boot (expanding to 1,235 litres with seats folded) made it less family-friendly than rivals like the BMW X1 or Audi Q3.
Reliability Assessment
Mercedes enjoys a premium reputation, but the GLA’s shared components with the A-Class introduced some reliability question marks. Owner surveys from sources like What Car? and Honest John indicate above-average dependability for engines and transmissions, but electrical gremlins and minor fitment issues crop up frequently. Annual servicing costs average £400-£600 at independents, though main dealer visits can exceed £800. Expect timing chain stretches on higher-mileage diesels and potential turbo failures if maintenance is neglected.
Frequently Reported Owner Issues
- Rear Seat Wiring Rattle: A common complaint involves a loose connector beneath the folding rear seats, causing a persistent buzzing or knocking from the boot area, especially over rough roads. Inspection and securing the harness resolves this inexpensively.
- Keyless Entry Fob Drain: Keyless Go systems suffer rapid battery depletion in the fob (CR2025 type), leading to intermittent starting failures. Owners can replace it themselves, but recurrence suggests deeper ECU glitches.
- Erratic Boot Mechanism: Tailgate latches may unlatch spontaneously after prolonged parking, risking unsecured loads or theft. Lubrication or latch replacement typically fixes it.
- Run-Flat Tyre Limitations: Standard run-flat tyres lack a spare, leading to expensive replacements (£150+ each) and harsh ride quality when worn. Many owners switch to conventional tyres with a space-saver spare for practicality.
- Infotainment Freezes: Early COMAND units glitch, with screens freezing or navigation losing GPS signal. Software updates help, but hardware swaps cost £1,000+.
Safety Recalls: What Owners Need to Know
The GLA faced multiple recalls, primarily overlapping with other Mercedes models. These address critical safety concerns and are performed free at authorized dealers. Always check your VIN on official databases like the NHTSA or Mercedes’ portal.
| Recall Date | Issue | Affected Models/Build Dates | Fix |
|---|---|---|---|
| January 2015 | Oil leaks | Early 2014-2015 GLAs | Seal replacement |
| August 2015 | Airbag failures | Various 2015 models | Module inspection/replacement |
| November 2015 (x3) | Engine failure risk | July-Sept 2015 builds | Camshaft welds checked |
| January 2016 | Fuel leaks | 2015-2016 models | Fuel line repairs |
| September 2016 | Dual-clutch gearbox fault | 2016 automatics | Transmission software/control unit |
| 2019-2024 | eCall software/date error | 2013-2017 | ECU update |
| 2023-2024 | Roof panel detachment | 2014-2020 with panoramic roofs | Panel re-bonding/replacement |
Post-2020 expansions include roof bonding issues where prior repairs could lead to panels detaching, posing road hazards. Engine camshaft welds in 2015 models risked stalling.
Buying Advice for Pre-Owned GLAs
Target low-mileage (under 60,000 miles) examples with full service history, ideally from Mercedes specialists. Budget £10,000-£20,000 for 2015-2018 models; GLA 45s command £25,000+. Inspect for:
- Service stamps every 10,000 miles or annually.
- cambelt/chain status on diesels (replace by 100,000 miles).
- 4MATIC transfer case fluid changes.
- Diagnostic scan for fault codes.
Test drive for smooth DCT shifts, no smoke from exhaust, and stable handling. Independent AA/RAC inspections (£150) uncover hidden woes.
Costs of Ownership Breakdown
| Category | Annual Estimate | Notes |
|---|---|---|
| Insurance (Group 20-40) | £500-£1,200 | Higher for AMG |
| Tax (Petrol/Diesel) | £180-£265 | Low-emission diesels cheaper |
| Tyres (Set of 4) | £600-£900 | Run-flats premium |
| Brakes | £400-£700 | Every 30,000 miles |
| Maintenance | £500-£1,000 | Indie vs dealer |
Pros and Cons at a Glance
- Pros: Premium feel, efficient engines, sharp handling, strong resale value.
- Cons: Tight rear space, firm ride, electrical niggles, recall history.
Alternatives to Consider
- Audi Q3: More spacious, refined diesel options.
- BMW X1: Superior dynamics, modular engines.
- Volvo XC40: Top safety, hybrid tech in later years.
- Range Rover Evoque: Distinctive style, off-road capability.
Frequently Asked Questions (FAQs)
Is the 2013-2020 Mercedes GLA reliable?
Generally yes for major components, but watch for electrical and boot issues. Regular servicing mitigates risks.
What are the most common GLA problems?
Rattles from rear wiring, key fob battery drain, and spontaneous boot opening top the list.
How many recalls affect the Mk1 GLA?
At least seven major ones, covering oil, airbags, engines, and more. Verify your VIN.
What’s a fair price for a used GLA?
£12,000-£22,000 depending on year, mileage, and spec.
Should I avoid high-mileage examples?
Prefer under 80,000 miles with documented timing chain work on diesels.
Final Thoughts on Value
The GLA delivers Mercedes prestige in a compact package, ideal for style-conscious singles or couples. With diligent checks, it proves a rewarding used buy, blending luxury and performance. Prioritize history and recalls for peace of mind.
References
- Used Mercedes GLA (Mk1, 2013-2020) review — Auto Express. 2022-01-19. https://www.autoexpress.co.uk/mercedes/gla/86214/used-mercedes-gla-mk1-2013-2020-review-problems-recalls
- Mercedes-Benz Recalls GLA SUV for Potentially Stuck Doors — Kelley Blue Book. 2026. https://www.kbb.com/car-news/mercedes-benz-recalls-gla-suv-for-potentially-stuck-doors/
- Mercedes-Benz GLA-Class Recalls — Cars.com (NHTSA data). 2023-12-14. https://www.cars.com/research/mercedes_benz-gla_class/recalls/
- Mercedes-Benz GLA-Class Recalls — DealerRater (NHTSA data). Various. https://www.dealerrater.com/recalls/Mercedes_Benz/GLA_Class/
- Mercedes-Benz GLA250 Recalls — RepairPal (NHTSA-linked). N/A. https://repairpal.com/mercedes-benz/gla250/recalls

