Since the release of GTA Online Expanded and Enhanced on next-generation consoles, a significant technical problem has emerged that prevents players from progressing through the initial character creation phase. This glitch primarily affects PS5 and Xbox Series X users who attempt to establish new characters through specific career pathways. The issue manifests as a complete game lockup during the tutorial sequence, leaving players unable to advance or take any meaningful action within the game world.
The Nature of the Game-Breaking Tutorial Freeze
The tutorial lockup represents one of the more frustrating obstacles that new players encounter when beginning their GTA Online journey on next-generation hardware. Unlike minor graphical glitches or temporary connectivity issues, this particular problem renders the game virtually unplayable for affected users, preventing them from creating functional characters and accessing the online experience.
The glitch appears to stem from a recent update to the game, though Rockstar Games has not officially confirmed the exact cause or provided an official patch. Players who fall victim to this issue report that the game becomes completely unresponsive at critical junctures during the initial tutorial sequence, forcing them to restart their console or abandon their current character creation attempt.
Where the Problem Occurs
The freezing issue predominantly manifests when players select the Executive career starting path. During this specific career initialization, players describe experiencing complete system lockup after entering their GTA Online business location. Some users report that they cannot interact with essential game elements, such as the CEO computer terminal, which serves as a gateway to progressing through the tutorial and accessing fundamental business mechanics.
What makes this particularly problematic is that the game often appears to register that a player has claimed their career bonus and monetary rewards, even though they never successfully completed the tutorial. This creates a secondary problem: if players attempt to create additional characters to circumvent the glitch, subsequent character slots may not receive the same introductory bonuses and financial advantages that come with the Executive career path.
Identifying Whether You Are Affected
Understanding whether you have encountered this specific glitch is the first step toward resolving the situation. Several telltale signs indicate that you are experiencing the tutorial freeze rather than a different technical problem:
- Your character becomes completely unresponsive during the tutorial introduction
- The game fails to respond to controller inputs at specific story beats
- You cannot navigate menus or access in-game systems during the initial startup sequence
- Your character appears stuck in a particular location or animation state
- Subsequent attempts to create new characters indicate that career bonuses have already been claimed
If you experience any combination of these symptoms when starting a new character on the Executive career path, you are likely dealing with the documented tutorial lockup glitch affecting next-generation platforms.
The CEO Start Bypass Technique
A workaround has emerged through community discovery that allows players who have selected the Executive career path to bypass the problematic tutorial sequence entirely. This method does not fix the underlying glitch but rather circumvents it by avoiding the specific trigger points that cause the game to freeze.
Step-by-Step Implementation
To execute this bypass method, follow this procedure carefully:
- Begin loading into GTA Online with your new character through the Executive career path
- Allow the tutorial sequence to commence as normal
- Before reaching the point where the game typically freezes, press the menu button on your console controller
- Navigate to the online gaming section of your console’s menu system
- Access the character management interface
- From this menu, you should be able to properly initialize your character without encountering the tutorial lockup
This technique leverages the fact that bypassing the standard tutorial sequence through the console menu system appears to avoid the specific code execution path that triggers the freeze. Players who have successfully implemented this workaround report that they can subsequently access their character and begin playing normally, though this remains a workaround rather than a comprehensive fix.
Limitations of Available Solutions
It is important to understand that the CEO start bypass represents a partial solution with significant constraints. This workaround applies exclusively to players who selected the Executive career path. Players who chose alternative career starting options report that the bypass method does not resolve their particular variant of the tutorial glitch, leaving them without a currently known workaround.
Additionally, the workaround is not guaranteed to function consistently across all hardware configurations or internet connection types. Some players report that the bypass works on their first attempt, while others have experienced mixed results requiring multiple tries or adjustments to their approach.
Alternative Starting Career Paths
The most reliable current strategy for avoiding the tutorial glitch entirely is to select a different career starting path when creating your new character. Players report that alternative career options appear to function without triggering the problematic tutorial freeze that affects the Executive path.
While choosing an alternative career path means forgoing the specific starting bonuses and business foundations that the Executive path provides, this approach guarantees that you will be able to create a functional character and begin your GTA Online experience without encountering game-breaking technical obstacles.
Career Path Comparison
| Career Path | Starting Bonuses | Tutorial Status | Recommendation |
|---|---|---|---|
| Executive | Business foundation and CEO bonuses | Affected by glitch | Use bypass or avoid |
| Other Paths | Varies by selection | Functional | Safe alternative |
What Rockstar Games Has Communicated
As of the most recent reports, Rockstar Games has not released an official patch or provided substantial public communication regarding this tutorial glitch. The company has acknowledged player reports through their support channels, but no formal fix has been implemented in subsequent game updates.
Players experiencing the tutorial freeze are currently encouraged to reach out directly to Rockstar Games Support through their official channels to report the issue. While individual support responses may vary, documentation of the problem through official channels helps establish the prevalence of the glitch and may prioritize it for future development attention.
Preventative Measures for Future Characters
If you are currently planning to create multiple characters or have experienced the tutorial glitch with a previous attempt, consider these protective strategies:
- Document your exact steps and timing when the freeze occurs to provide detailed reports to support
- Clear your console cache before attempting character creation to eliminate potential data corruption factors
- Verify that your internet connection is stable and meeting minimum requirements before starting the tutorial
- Consider creating your initial character using an alternative career path to ensure you have at least one functional character
- Monitor official Rockstar Games channels for patch announcements addressing this specific issue
Long-Term Outlook
While the tutorial glitch currently lacks an official solution from Rockstar Games, the situation is likely to improve as the developer releases future updates and patches. Game-breaking issues of this magnitude typically receive development attention within subsequent update cycles, particularly when they prevent new players from accessing the core game experience.
In the interim, players must rely on the community-discovered bypass for Executive career characters and alternative career selections for avoiding the glitch entirely. As the community continues to document this issue and share experiences, additional workarounds may emerge or Rockstar may accelerate their official fix development.
References
- GTA Online Has a Game-Breaking Glitch on PS5 and Xbox Series X — Game Rant. 2025. https://gamerant.com/gta-online-expanded-enhanced-game-breaking-glitch-ps5-xbox-series-x/
- Grand Theft Auto Online Connection Troubleshooting for Xbox Series X|S — Rockstar Games Support. 2025. https://support.rockstargames.com/articles/7Inyy7G62cQOxRwYHSdGSL/

