Immerse yourself in the eerie world of Home Safety Hotline, a horror puzzle game where you take on the role of a night-shift operator fielding desperate calls from homeowners plagued by bizarre infestations and supernatural threats. Success hinges on correctly identifying otherworldly entities based on caller descriptions, while mistakes lead to dire consequences. This guide breaks down the weekly structure, provides precise solutions for each call, and reveals how to trigger every possible ending for a complete playthrough.
Game Overview and Core Mechanics
The game unfolds over a single week, from Monday to Sunday, with each day introducing new calls and escalating challenges. Players start by checking mail, viewing broadcasts, clocking in via the hotline app, and browsing the entity database for clues. Calls present symptoms like strange noises, physical ailments, or visual anomalies, requiring you to match them to the right creature from the encyclopedia.
Performance is tracked daily: perfect identification unlocks database entries and perks, while errors trigger horrifying aftermath reports. By Sunday, your overall record determines one of several endings, ranging from promotion to nightmarish demotion. Additional secrets, like special interactions with supervisors Carol and Hudson, influence outcomes.
- Key Tips for Success: Always review new mail and videos before shifts; they provide critical hints.
- Database access varies—Wednesday onward, some days limit it, testing memory.
- Clock out after all calls to end the day properly.
Monday: Building the Foundation
Your first shift eases you into the hotline’s macabre routine. After mail and the TV ad, clock in and hear from Carol. Five calls test basic entity knowledge.
| Caller | Symptoms | Correct Entity |
|---|---|---|
| 1 | Scuttling sounds in walls | Cockroaches |
| 2 | Gnawing noises, droppings | Mice |
| 3 | Tunnels in yard, sinkholes | Moles |
| 4 | Itching bites, rashes | Ticks |
Getting these right unlocks initial entries. Wrong answers play distress calls detailing attacks, heightening tension.
Tuesday: Expanding Threats
Mail reveals job perks; a new broadcast hints at fae-like entities. Six calls introduce folklore-inspired pests.
| Caller | Symptoms | Correct Entity |
|---|---|---|
| Ash | Stomach pains from garden veggies | False Beet |
| Unnamed | Flying intruder, burning odor | Lamp Sprite |
| Albert | Tendrils seizing child | Floor Roots |
| Helen | Unfamiliar reflection | Mirror Nymph |
| Ramona | Hazardous trash pile | The Horde |
Precision here boosts your score; failures echo with screams.
Wednesday: Memory Challenge Begins
More mail, then clock in. Hudson and Carol brief you. No database for 17 calls—forcing recall of prior days.
| Caller | Symptoms | Correct Entity |
|---|---|---|
| 1-4 | Repeat Monday basics | Cockroaches, Mice, Moles, Ticks |
| 5 | Dark wall spots | Black Mold |
| 6 | Small furniture mover | Common Hobb |
| 7 | Wood-shaving chaos | Carpenter Ants |
| 8 | Desk disturbances | Desk Hobb |
| 9-12 | Tuesday repeats | False Beet, Lamp Sprite, etc. |
| 13: Mariah | Infant vanished, chain-dragger | The Sinner |
| 14: Becky | Basement heat surges | Dwarves |
| 15: Jana | Approaching window glows | The Twilight |
| 16: Hudson | Internal call | No answer |
| 17: Carol | Supervisory | No answer |
This marathon tests endurance; perfect runs unlock advanced lore.
Thursday to Saturday: Intensifying Shifts
Days blend routine with tougher calls. Review databases when available. New entities like Night Wisp (glowing outsiders) and others demand quick thinking. Patterns repeat with twists—expect 10-15 calls daily, mixing old and new.
- Pro Tip: Note recurring symptoms; efficiency separates good operators from legends.
Mail escalates: warnings about performance. Broadcasts reveal company quirks, like Carol’s true nature.
Sunday Climax: The Final Test
The week peaks with high-stakes calls. No database—pure memory. Nail every identification for the best path.
| Key Late-Game Entities | Distinctive Signs |
|---|---|
| Night Wisp | External night lights |
| The Sinner | Chains, child abductions |
| Dwarves | Unexplained heating |
Performance dictates closure.
All Endings Explained
Endings hinge on accuracy:
- Perfect Week: Promotion. Company revealed as fae-run; you’re elevated.
- High Score: Carol praises; subtle hints of deeper horrors.
- Mixed Results: Warnings, demotion threats; eerie aftermath calls.
- Poor Performance: Termination with fatal twist—protagonist faces entities.
- Secret Ending: Specific wrong answers or interactions unlock ultra-rare outcomes, like full company exposé.
Replay for variants; each error adds narrative flavor.
Entity Database Deep Dive
Over 30 creatures populate the lore, from mundane pests to eldritch beings. Unlocked progressively:
- Pests: Cockroaches (scuttles), Mice (gnaws).
- Fae: Hobbs (mischief), Dwarves (heat).
- Horrors: Horde (rubbish), Sinner (chains).
Study visuals and audio cues for mastery.
Advanced Strategies and Secrets
Beyond basics:
- Listen for voice changes indicating urgency.
- Carol/Hudson calls: Choose silence or probe for lore.
- Perks from mail enhance later days.
- Wrong answers aren’t dead ends—hear consequences for immersion.
Combine with DLC like Seasonal Worker for more entities.
Frequently Asked Questions (FAQs)
Q: How many total calls are there?
A: Around 50-60 across the week, varying by day.
Q: Can I replay days?
A: No, it’s linear; restart for perfection.
Q: What’s the scariest entity?
A: Subjective—The Sinner’s chains evoke dread.
Q: Any achievements tied to endings?
A: Yes, perfect runs and all endings unlock Steam badges.
Q: Is there New Game+?
A: Not base game; mods community-expand.
Why Home Safety Hotline Captivates
This indie gem blends puzzle-solving, horror audio, and narrative twists into addictive shifts. Its minimalist interface amplifies unease, making every ring bone-chilling. Whether chasing perfection or savoring failures, multiple playthroughs reveal layers—from fae conspiracy to operator fate.
Perfect for horror fans seeking brains over jumpscares. Dive in, answer right, survive the week.
References
- Home Safety Hotline – All Endings & Answers | Full Game — YouTube. 2024.
- Home Safety Hotline STORY EXPLAINED (ALL ENDING + SECRETS) — YouTube. 2024.
- Home Safety Hotline Walkthrough — Walkthrough King. 2024-05-03. https://www.walkthroughking.com/text/homesafetyhotline.aspx
- List of Entities – Home Safety Hotline Wiki — Fandom Wiki. 2024. https://home-safety-hotline.fandom.com/wiki/List_of_Entities
- Home Safety Hotline All Answers + All Ending and Secrets — Steam Community Guide. 2024. https://steamcommunity.com/sharedfiles/filedetails/?id=3141421288
- Home Safety Hotline All Ending — YouTube. 2024.

