Ford Tourneo Custom 2023: 9-Seater Family MPV With Premium Tech

MD
Written by
Integrated MA

The Ford Tourneo Custom 2023 stands out as a versatile people mover that effectively bridges the gap between commercial vans and luxury MPVs. Derived from the robust Transit Custom platform, this model prioritizes passenger comfort, ample cargo space, and modern technology while maintaining the durability expected from Ford’s commercial lineup. Ideal for large families, shuttle services, or businesses needing reliable transport, it offers seating for up to nine with configurable layouts that adapt to diverse needs.

Design and Exterior Highlights

Externally, the Tourneo Custom adopts a sleeker profile compared to its van sibling, with sharper lines and a more car-like stance that disguises its utilitarian origins. The long-wheelbase (LWB) version extends dimensions to 5,450mm in length, 2,032mm in width, and 1,966mm in height, ensuring easy garage parking under two meters tall. Dual sliding side doors facilitate effortless access, particularly valuable for loading passengers or gear in tight spaces.

Aerodynamic tweaks contribute to improved efficiency, and available 17-inch wheels maintain a balanced look without compromising ride quality. LED headlights and bold grille design give it a premium feel, setting it apart from boxier competitors.

Interior Space and Flexibility

Inside, the cabin impresses with its cavernous roominess, especially in LWB configurations. Seats slide on rails for customizable setups—four individual chairs out of six are removable, allowing transformations from nine-seater to cargo hauler with up to 4,343 liters of boot space (seats folded or removed). Even with all seats in place, 632 liters remain accessible behind the third row.

  • Second-row flexibility: Sliding and reclining captain’s chairs for comfort on long trips.
  • Third-row access: Wide apertures and fold-flat options for quick reconfiguration.
  • Storage solutions: Cup holders, USB-C ports, and overhead bins abound.

Panoramic glass roofs on higher trims flood the space with light, enhancing the airy atmosphere. Materials strike a balance between durability and softness, with Titanium Luxe variants featuring partial leather and refined touches.

Advanced Technology and Infotainment

Ford’s SYNC 4 system anchors the tech suite via a 13-inch touchscreen, supporting wireless Apple CarPlay, Android Auto, and 5G connectivity. The digital cluster displays clear graphics, and voice commands handle navigation effortlessly. Rear passengers benefit from dedicated climate zones, additional screens, and ample outlets.

FeatureDescription
Infotainment Screen13-inch SYNC 4 with over-the-air updates
Connectivity5G, wireless charging, multiple USB-C
Driver AidsAdaptive cruise, lane keep, 360-camera
AudioPremium speakers with clear sound

Column-shift automatics free console space, though the single-stalk setup for wipers and indicators requires adaptation.

Powertrains and Performance

The 2.0-liter EcoBlue diesel delivers 178bhp and 360Nm, paired with an eight-speed automatic for front-wheel drive. It achieves around 35mpg combined, emitting 213g/km CO2. Acceleration feels adequate for highway merging, though urban responsiveness lags due to gearbox hesitancy.

Handling shines with a composed ride, firm yet precise suspension absorbing bumps effectively. High-speed stability is rock-solid, minimizing wind and road noise even on larger alloys. It’s more engaging than typical van-derived MPVs, rivaling car-based alternatives.

  • Diesel efficiency: Strong low-end torque for towing up to 2.5 tonnes.
  • Transmission notes: Smooth most times, but kickdown can be abrupt.
  • Future options: Plug-in hybrid and electric variants incoming for broader appeal.

Safety and Driver Assistance

Comprehensive aids include automatic emergency braking, lane departure warnings, blind-spot monitoring, and rear cross-traffic alert. A 360-degree camera aids maneuvering the wide body, while trailer sway control supports heavy loads. Euro NCAP-equivalent testing underscores its family-friendly credentials.

Practicality for Everyday Use

Daily duties benefit from its size—urban parking challenges aside—with easy access and versatile seating. Fuel economy suits mixed driving, and maintenance aligns with Ford’s commercial reliability. Pricing starts high at around £64,722 for top LWB autos, but equipment justifies the premium over base vans.

Competitor Comparison

ModelSeatingPrice (est.)Key Edge
Ford Tourneo Custom9£50k-£65kDriving dynamics, tech
Mercedes Vito Tourer9£55k-£70kLuxury build
VW Multivan7-8£60k+Premium feel
Citroën SpaceTourer9£45k-£55kLower cost

The Tourneo edges out on fun-to-drive factor and space, though rivals offer varied luxury or value propositions.

Long-Term Ownership Considerations

Residual values hold strong due to Ford’s commercial heritage, and warranties cover key components. Servicing intervals suit high-mileage users, with diesel longevity proven in fleet applications. Potential drawbacks include width in narrow streets and auto gearbox quirks.

Frequently Asked Questions (FAQs)

How many seats does the 2023 Ford Tourneo Custom have?

Up to nine seats in standard configuration, with removable options for flexibility.

Is the Tourneo Custom suitable for towing?

Yes, it handles up to 2.5 tonnes with stability aids.

What fuel economy can I expect?

Around 35mpg combined for the diesel auto, varying by load.

Does it have electric or hybrid options?

Diesel standard; PHEV and EV variants planned for later.

How does the ride compare to SUVs?

Smoother and more stable on highways, with car-like refinement.

Final Thoughts on Value

For those prioritizing space without sacrificing drive quality, the 2023 Tourneo Custom delivers exceptional value. Its evolution from van to sophisticated MPV positions it as a spiritual successor to discontinued models like the S-MAX, filling a niche for practical luxury transport.

References

  1. Ford Tourneo Custom 2023 review — Auto Express. 2023-10-12. https://www.autoexpress.co.uk/road-tests/361229/new-ford-tourneo-custom-2023-review
  2. Ford Tourneo Custom diesel (2024) review — Complete Car. 2023-10-11. https://www.completecar.ie/car-reviews/article/Ford/Tourneo/Tourneo_Custom_diesel_(2024)/2227/12769/2023-Ford-Tourneo-Custom-diesel-(2024)-review.html
  3. Ford Tourneo Custom Review 2026 — Top Gear. Accessed 2026. https://www.topgear.com/car-reviews/ford/tourneo-custom
  4. Ford Transit Custom (2023) review — What Van?. 2023. https://www.whatvan.co.uk/van-reviews/ford-transit-custom-2023-review/
  5. 2023 Ford Tourneo Custom Review — CMH Ford. 2023. https://cmhford.co.za/2023-ford-tourneo-custom-review-models-design-and-specs/
‹›