The ‘Restart Game’ error in Monopoly Go traps players in an endless loop, preventing access to the game despite repeated attempts to launch it. This issue often stems from server-side problems, connectivity glitches, or local device conflicts, affecting both iOS and Android users during peak events or updates.
Understanding the Root Causes
Monopoly Go, developed by Scopely, relies heavily on stable server connections for multiplayer features, events, and progress syncing. When servers experience high traffic or maintenance, the app displays the ‘Restart Game’ prompt as a fallback, but it fails to resolve the underlying disconnection. Other triggers include outdated app versions, corrupted cache data, unstable internet, or temporary device memory issues.
Distinguishing between client-side and server-side problems is crucial. Client-side fixes like cache clearing work for local glitches, while server issues require patience until Scopely addresses them.
Immediate Troubleshooting Steps
Start with these quick actions before escalating to more involved solutions.
- Force Close the App: Swipe away Monopoly Go from recent apps and relaunch. This clears temporary glitches causing the loop.
- Switch Networks: Toggle between Wi-Fi and mobile data, or restart your router. Weak connections mimic server errors.
- Enable Airplane Mode Briefly: Turn it on for 30 seconds, then off to reset network stacks.
Device-Level Fixes
If basic steps fail, address potential hardware or OS conflicts.
Restart Your Device
A full reboot clears cached memory, resolves app conflicts, and fixes system bugs. For iOS: Hold power + volume down until the slider appears, then restart. For Android: Hold power button and select restart. After rebooting, attempt to open Monopoly Go again.
Clear App Cache and Data (Android Only)
Excessive cache can corrupt loading processes. Go to Settings > Apps > Monopoly Go > Storage > Clear Cache. Avoid clearing data unless necessary, as it may reset local progress (cloud saves usually recover it).
Update the Game
Outdated versions mismatch server protocols. Check App Store (iOS) or Google Play (Android) for updates. Developers release patches for known glitches.
| Platform | Update Steps | Potential Fix |
|---|---|---|
| iOS | App Store > Search Monopoly Go > Update | Server sync issues |
| Android | Google Play > My apps > Update | Version mismatches |
Advanced Recovery Methods
For persistent errors, consider these riskier options.
- Reinstall the App: Uninstall Monopoly Go, restart device, then reinstall. Progress is server-synced, so no permanent loss, but verify login post-install.
- Check for In-Game Conflicts: Rare cases involve problematic items like event cards. Purchasing a low-cost pack has resolved inventory bugs for some.
Warning: Avoid repeated reinstalls during server downtime, as it risks temporary save corruption.
Server Status and Downtime Checks
The most common culprit is Scopely’s servers under strain from events or updates. No player fix works until resolved.
- Monitor official Monopoly Go social channels (Twitter/X, Facebook) for announcements.
- Check third-party sites like Downdetector for user reports.
- Wait 30-60 minutes and retry; full fixes can take hours.
Preventing Future Errors
Proactive habits reduce recurrence.
- Maintain stable, high-speed internet (at least 5Mbps recommended for mobile gaming).
- Enable auto-updates in app stores.
- Close background apps to free RAM.
- Play during off-peak hours if events coincide with high traffic.
Contacting Support
If issues persist beyond 24 hours post-fixes, reach Scopely support via in-game menu (if accessible) or official site. Provide device model, OS version, error screenshots, and timestamps. Response times vary, but tickets help track widespread bugs.
FAQ
Why does Monopoly Go keep saying ‘Restart Game’?
Typically server congestion or connectivity failures; less often, local cache/device issues.
Will reinstalling delete my progress?
No, as data is cloud-saved to Scopely servers upon login.
How long do server downtimes last?
Usually 30 minutes to a few hours; check official updates.
Does this error affect events or rewards?
Yes, potentially missing time-sensitive rewards; wait safely to avoid corruption.
iOS vs Android: Any differences in fixes?
Android allows cache clearing; both benefit from restarts and updates.
Community Tips and Updates
Players report success with VPN toggles for regional server routing, but this risks terms violations. Stay tuned to patch notes, as Scopely frequently addresses loop errors.
References
- Monopoly Go Crashing Error: How to Fix “We’re Sorry, An Error … — GameRevolution. 2023-10-01. https://www.gamerevolution.com/guides/953010-monopoly-go-crashing-error-fix-restart-bug-glitch-sorry-solution-keeps-restarting
- How to fix Monopoly Go Error “Restart Game” — Destructoid. 2023-09-15. https://www.destructoid.com/how-to-fix-monopoly-go-error-restart-game/
- How To Fix Error Restart Loop In Monopoly Go! Tutorial — YouTube (Gaming Guide). 2023-11-20.
- [Fix] Monopoly Go “We’re Sorry, An Error Occurred … — YouTube (Tutorial). 2023-12-05.
- How To Fix We’re Sorry An Error Occurred Requiring The Game To … — YouTube (Tutorial). 2023-10-10.

